Features

Everything a small support team needs — nothing it doesn’t

SupportifyGPT covers the full job of customer support in one simple product. Every capability below is included on every plan.

Shared inbox & email-to-ticket

Every customer email becomes a ticket in one shared inbox your whole team works from. Reply, assign, and resolve without anyone stepping on each other.

Ticketing that stays simple

Track every request from open to solved with statuses, assignments and notes — without the maze of settings other tools bury you in.

Built-in support bot

A support bot answers common questions instantly from your knowledge base and hands off to a human when needed — included on every plan, no per-answer fees.

Self-building knowledge base

Your best answers get turned into help articles and saved as drafts for you to approve. Nothing goes live to customers until you say so.

Live chat widget

Drop one snippet on your site to add live chat and the support bot — customers get help without leaving the page.

Built-in bug tracking

Log and track product issues right next to your support tickets, so nothing slips through the cracks.

Clear analytics

See volume, response times and what customers ask most — plain-English dashboards, not a reporting degree.

Embeddable anywhere

Wire SupportifyGPT into any website or app with a simple key. Multi-project ready from day one.

A public help center

Publish your articles as a real support site customers can search without logging in. Write them once and your bot answers from the same place.

Your own web address

Put your help center on your own domain, like help.yourcompany.com, so it looks like part of your site instead of somebody else's.

Developer API & webhooks

Send bug reports straight into GitHub, Jira or Linear, and get updates back. Included, not an add-on you buy later.

Built on simplicity

Sensible defaults over endless settings

Other tools bury the basics under tabs of configuration. SupportifyGPT ships with the right defaults so the common path just works — and tucks the rare stuff out of the way. You shouldn’t need a certification to answer a customer.

  • No jargon in the interface — plain language throughout
  • Empty states that teach you what to do next
  • Errors that tell you how to fix them, not just what broke
  • Works with zero configuration out of the box

What’s included on every plan

  • Shared inbox & email-to-ticket
  • Ticketing with assignments & notes
  • Built-in support bot
  • Self-building knowledge base
  • Embeddable live-chat widget
  • Bug tracking
  • Analytics dashboards
  • Embed key & multi-project support
  • Public help center
  • Custom domain for your help center
  • Developer API & webhooks

Frequently asked questions

Are all features really on every plan?

Yes. Starter, Growth and Enterprise include the same features. The only difference between plans is how many agent seats you get. That includes the things most tools charge extra for: the public help center, a custom domain for it, and the developer API with webhooks are all on the $15 Starter plan.

Is the support bot included?

Yes — the built-in support bot answers from your knowledge base on every plan, with no per-resolution fee.

Can I embed SupportifyGPT in my own site or app?

Yes. A simple key and one snippet add live chat and the bot to any website, and the platform is multi-project ready.

Ready to make customer support simple?

Start a free 14-day trial. Every feature included, no credit-card surprises, live in minutes.