Tawk.to is genuinely free live chat — hard to beat at zero dollars — but you must pay ~$19/month just to remove its branding, its AI is assistive only (no real resolving bot), and it's lighter on full ticketing, automation and analytics.
SupportifyGPT is the affordable step up when free starts to hold you back: a complete help desk with the bot, knowledge base and clean branding included.
| Feature | SupportifyGPT | Tawk.to |
|---|---|---|
| Starting price | $15/user per month | $0 (free); add-ons extra |
| Pricing model | Flat tiers — $15 / $39 / $79 | Free + paid add-ons |
| Support bot / AI cost | Included on every plan — no per-resolution fee* | AI Assist add-on (~$29/mo); assistive only |
| All features on every plan | Yes ✓ | Add-ons (branding removal ~$19/mo) |
| Seat minimum | None (start with 1) | None |
| Onboarding / setup fee | $0 | Self-serve |
| Free trial | 14 days, full features | Free product |
| Best for | Small businesses that want everything included, simply | Very small businesses tolerating branded free chat |
*SupportifyGPT’s built-in support bot answers common questions from your knowledge base and deflects routine requests; it’s included on every plan at no metered cost. Competitor prices verified June 2026 — always check the vendor’s site for current pricing.
We believe in honest comparisons. Tawk.to is a strong product, and it’s genuinely better for some teams. Its real strengths:
Best for: Very small businesses tolerating branded free chat.
If branded chat, assistive-only AI and lighter ticketing are holding you back, SupportifyGPT is the affordable next step at $15/user.
Yes — it presents under your brand without a removal fee.
Full ticketing, a knowledge base, the support bot, bug tracking and clearer analytics.
Start a free 14-day trial. Every feature included, no setup fee, live in minutes.