Groove is a clean, simple inbox for small teams — but the product is mid-transition toward an AI-outcome brand called 'Helply,' and outcome-based pricing introduces usage metering that's harder to predict. Per-user plans also climb to $70/user.
SupportifyGPT offers the same simplicity with stable, flat tiers and the bot included at no metered cost.
| Feature | SupportifyGPT | Groove |
|---|---|---|
| Starting price | $15/user per month | From ~$29/user/mo |
| Pricing model | Flat tiers — $15 / $39 / $79 | Per-user (transitioning to outcome pricing) |
| Support bot / AI cost | Included on every plan — no per-resolution fee* | Outcome metering under 'Helply' ($0.50/resolution, etc.) |
| All features on every plan | Yes ✓ | Partial |
| Seat minimum | None (start with 1) | None |
| Onboarding / setup fee | $0 | Self-serve |
| Free trial | 14 days, full features | 30 days |
| Best for | Small businesses that want everything included, simply | Small teams wanting a lightweight inbox |
*SupportifyGPT’s built-in support bot answers common questions from your knowledge base and deflects routine requests; it’s included on every plan at no metered cost. Competitor prices verified June 2026 — always check the vendor’s site for current pricing.
Note: Groove's main site now fronts a rebrand called 'Helply' with outcome-based pricing. Classic Groove per-user plans ($29/$45/$70) were still reported as current in 2026; verify which product you're comparing on Groove's site.
We believe in honest comparisons. Groove is a strong product, and it’s genuinely better for some teams. Its real strengths:
Best for: Small teams wanting a lightweight inbox.
Groove's site now fronts an AI-outcome product called Helply. If you want a stable, flat-priced inbox, SupportifyGPT avoids that uncertainty.
No — flat monthly tiers with the bot included.
Yes — simplicity is a core design principle.
Start a free 14-day trial. Every feature included, no setup fee, live in minutes.