Gladly's people-centered model is loved by premium retail brands — but pricing isn't published, it reportedly starts around $180/agent with 10-45 seat minimums, contracts are annual, and AI usage costs more on top. It's an enterprise tool, full stop.
SupportifyGPT publishes its prices, starts at one seat, and includes every feature on every plan.
| Feature | SupportifyGPT | Gladly |
|---|---|---|
| Starting price | $15/user per month | ~$180/agent/mo (reported; not published) |
| Pricing model | Flat tiers — $15 / $39 / $79 | Per-agent, annual, seat minimums |
| Support bot / AI cost | Included on every plan — no per-resolution fee* | AI Sidekick ~$0.60/conversation extra |
| All features on every plan | Yes ✓ | No ✗ |
| Seat minimum | None (start with 1) | 10-45 seats |
| Onboarding / setup fee | $0 | Enterprise |
| Free trial | 14 days, full features | None public |
| Best for | Small businesses that want everything included, simply | Premium enterprise consumer brands |
*SupportifyGPT’s built-in support bot answers common questions from your knowledge base and deflects routine requests; it’s included on every plan at no metered cost. Competitor prices verified June 2026 — always check the vendor’s site for current pricing.
Note: Gladly does not publish pricing publicly; figures are approximate, from third-party trackers and reported customer quotes.
We believe in honest comparisons. Gladly is a strong product, and it’s genuinely better for some teams. Its real strengths:
Best for: Premium enterprise consumer brands.
No — and that's the point. SupportifyGPT is built for small businesses, with prices you can see up front.
$15, $39 or $79 per month by plan — published, flat and predictable.
None. Start with a single seat.
Start a free 14-day trial. Every feature included, no setup fee, live in minutes.