Front has a great collaborative inbox, but its Starter plan is limited to one channel type and capped at 10 seats, and its Copilot/Smart QA features are paid add-ons. Costs climb as you unlock omnichannel and AI.
SupportifyGPT includes all channels, the bot and the knowledge base on every plan, at a flat monthly price.
| Feature | SupportifyGPT | Front |
|---|---|---|
| Starting price | $15/user per month | From $25/seat/mo (Starter, 1 channel type, max 10 seats) |
| Pricing model | Flat tiers — $15 / $39 / $79 | Per-seat, annual |
| Support bot / AI cost | Included on every plan — no per-resolution fee* | Copilot/QA add-ons (~+$20/seat); Autopilot ~$0.89/case |
| All features on every plan | Yes ✓ | No ✗ |
| Seat minimum | None (start with 1) | None (Starter capped at 10 seats) |
| Onboarding / setup fee | $0 | Enterprise onboarding can exceed $25k |
| Free trial | 14 days, full features | 7 days |
| Best for | Small businesses that want everything included, simply | Collaboration-heavy teams living in a shared inbox |
*SupportifyGPT’s built-in support bot answers common questions from your knowledge base and deflects routine requests; it’s included on every plan at no metered cost. Competitor prices verified June 2026 — always check the vendor’s site for current pricing.
We believe in honest comparisons. Front is a strong product, and it’s genuinely better for some teams. Its real strengths:
Best for: Collaboration-heavy teams living in a shared inbox.
Yes — a shared inbox with assignments and notes is core to the product.
For most small teams, yes: every channel and the bot are included from $15/user, versus Front's add-ons and channel caps.
No — you're live in minutes with no required onboarding package.
Start a free 14-day trial. Every feature included, no setup fee, live in minutes.